Personal Information Protection Policy
‘Pacific Hotel Co. Ltd.’(hereinafter referred to as ‘company) values personal information of customers and observes the “Act on Promotion of Information and Communication Network Utilization and information Protection”.
The company notifies customers what application and process provided personal information is used for and what action is taken to protect personal information through personal information protection policy.
The company will announce any notification on the web site(or individual notification) in case of revision of personal information protection policy.
Personal information items to be collected
The company collects personal information for membership admission, consultation, service application, etc. as follows;
◎ Collected items : Name, date of birth, gender, login ID, password, telephone number, address, cellular phone number, e-mail address, marital status, anniversary
◎ Method to collect personal information : Homepage(membership admission)
Object to collect and use personal information
The company shall use collected personal information for following objects.
◎ Membership management
Identification for membership service use, personal verification, protection of unlawful and uncertified use by a delinquent member, confirmation of intention to join, verification of age and claim management
◎ Utilizing for marketing and advertisement
Development and specialization of new service(product), delivery of information for advertisement such as events, understanding access frequency or statistics on service use of members
Period to maintain and use personal information
The company shall immediately destroy pertinent information after achieving the object to collect and use personal information without exception.
Process and method to destruct personal information
In principle, the company shall immediately destroy pertinent information after achieving the object to collect and use personal information without exception. The destruction process and method shall be as follows;
◎ Destruction process
After achieving a purpose, the information input by a member for membership admission shall be moved to a separate DB(separate document file in case of papers), be kept for a certain period and then be destroyed to protect information according to the internal policy and other related regulations. Personal information moved to a separate DB shall not be used for other purpose except according to acts.
◎ Destruction method
Personal information saved in electronic file type shall be deleted by using technical method to make it impossible to restore the record.
Provision of personal information
The company shall not provide personal information of users to the outside provided that the followings shall be excepted.
- If users consent in advance
- According to provisions of regulation or at the request of investigation institution according to the provision of regulation in the procedure and method as prescribed by the regulation
Commission of collected personal information
The company shall not commit customers’ information to any outside company without customer’s consent. If it is necessary in the future, the recipient of the information and committed contents shall be notified to customers and if necessary, prior consents shall be obtained.
Rights of a user and its legal representative and methods to exercise them
A user may read or correct his registered personal information and request for cancellation of membership at any time. It is possible to personally read and correct information or to cancel membership through the procedure to ‘change personal information(or ’member information correction’, etc.) for retrieval or correction of personal information of a user, or to verify identification via mail, on the phone or in writing for cancellation of membership(withdrawal of consent).
Otherwise, if you contact the person in charge of personal information management in writing, on the phone or via e-mail, we will immediately take action.
If you request for correction of any error in personal information, we will not use or provide the pertinent personal information until correction is completed.
The company handles the personal information, which is canceled or deleted at the request of a user as prescribed in “Period to maintain and use personal information collected by the company” and makes it impossible to read or use for any other purpose.
Establishment, operation and rejection of personal information automatic collection device
Target marketing and provision of individually customized service by analyzing access frequency or visiting time of members and non-members, understanding taste and field of concern of users, tracing them and grasping participation of various events and visiting frequency.
You have the option for establishment of cookies. Therefore, you may allow all cookies, go through confirmation whenever saving cookies or reject saving of all cookies by setting up option at the web browser..
◎ Method to reject creation of cookies
Ex.: As for method to reject creation of cookies, you may allow all cookies, go through confirmation whenever saving cookies or reject saving of all cookies by setting up option at the web browser.
Example of setting-up method (in case of internet explorer): Tool at the top of web browser > Internet option > Personal information
If you reject creation of cookies, it may be difficult to provide service.
Personal information claim service
The company designates a related department and person in charge of personal information management to protect customers’ personal information and to handle claims related to personal information as follows;
Department in charge of customer service : Room Division
- Telephone : 02-777-7811(代)
- E-mail : email@example.com
Name of the person in charge of personal information management : Kang Chang-Sig
- Telephone : 02-3782-3365
- E-mail : firstname.lastname@example.org
You may file all claims related to personal information protection to the person or department in charge of personal information management while using the service of the company.
The company will make prompt and sufficient reply to any report by users.
For any report or consultation on personal information infringement, please contact following institutions.
- KISA (www.1336.or.kr/1336)
- OPA (www.eprivacy.or.kr/02-580-0533~4)
- Supreme Prosecutors’ Office(http://icic.sppo.go.kr/02-3480-3600)
- Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)